FAQs

FAQs

Advent & Christmas Services at Gloucester Cathedral

Attending Services

Do I need to book to attend a carol service, or can I just turn up?              

Due to continued concerns about the coronavirus and the need to keep all those attending safe, you will need to book for the following carol services:

-              Christmas Carol Services on 22 and 23 December at 6.00pm

-              Family Crib Services on 23 and 24 December at 2.30pm

You will not need to book for any other services, including Advent Carols, Midnight Mass and Christmas Day Eucharist. However, once we reach capacity, we won’t be able to allow additional people inside so arriving early is recommended.

When and where can I book my places?              

As a member of the Cathedral’s worshipping community, you will be able to book tickets online via the Cathedral website from Monday 15 November. If you do not have access to the internet, please call Cathedral Reception on 01452 528095 to reserve a space. Members of the public will be able to book theirs from Monday 22 November so please do book quickly to avoid missing out. Spaces are available on a first come first served basis and bookings are restricted to a maximum of five per group to ensure services are as inclusive as possible.

Do I need to bring my ticket?    

You will receive an email confirmation upon booking –simply print this off and bring it with you or have it ready on your mobile phone on arrival.

Will my group be seated together?

When you book you are not reserving a specific seat (or block of seats) and whilst we cannot guarantee your group will be able to sit together, we will do our best. We advise you to arrive in good time.

What happens if I turn up to a ticketed carol service and haven’t booked a space?         

Unfortunately, you won’t be able to attend the service without booking a space.

Why are you ticketing some services this year? 

In previous years our most popular services have attracted up to 1,500 people. Whilst the Cathedral is a large space, we cannot ensure people’s safety without limiting numbers given the continued threat of the coronavirus.

Can I join in with a service from home?

Yes, all our Advent and Christmas services will available to watch from home via live stream on the Cathedral website, YouTube channel and Facebook page.              

 

Covid-19 Safety Measures

Do I need to wear a mask?         

We are following government guidelines so at present wearing a mask is optional. If guidelines change, we may need to enforce mask-wearing at late notice so everyone attending any of our services should bring a mask.

Will seating be socially distanced?          

No, seating will not be socially distanced but for people’s safety and comfort we will be limiting attendance.

How covid-secure is the building?           

The Cathedral is a large, well-ventilated space with plenty of room for people to breathe. We’ve followed government and industry Covid-19 guidelines and introduced a range of measures to ensure peoples safety, including hand sanitising stations throughout the building and regular cleaning patterns.

Do I need to show my NHS Covid-Pass?

We are following government guidelines so at present attendees are not required to show your NHS-Covid Pass. If guidelines change, we may need to alter this policy.


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